Dear DesignFiX Clients and DesignFiX Users,
In light of the global spread of Covid-19, we have been monitoring the situation for some time and have taken precautionary steps to safeguard the well-being of our team members and their families while simultaneously ensuring business continuity.
We would like to inform you of what we have done and will do to minimize any disruption for our and your business:
Remote work
We have closed our office until at least end of April and keep working from home. All of the team members are well and healthy and none of us has been traveling to at-risk countries recently. We feel confident that over the next weeks and months, there should be no degradation of our ability to support you.
Continued E-mail Support
Due to our office being closed, telephone calls for sales and support usually cannot be answered. Please contact us by e-mail, the online contact form, if you have questions or need software support. Our generic support address info@designfix.de is regularly monitored and usually answered within a business day.
We greatly appreciate your understanding and cooperation throughout this entire situation and will continue to keep you informed of any significant changes that may impact our business.
Sincerely,
DesignFiX Team